Trebbly & Bookyourlifstyle.com are trading entities of Book Your Lifestyle Ltd.
We understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of Our Site, such as the loyalty schemes found at Partner Businesses;
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;
means Our website, www.bookyourlifestyle.com, and consumer app (downloadable from the app store ‘Trebbly’) and our digital loyalty apps located in partner businesses (operated by Trebbly)
means those businesses that provide our digital loyalty app in their premises and via our Our Site
means Trebbly and Bookyourlifestyle.com, which are trading entities of Book Your Lifestyle Ltd., a limited company registered in England under 09392073 , whose registered address & main trading address is found here https://www.bookyourlifestyle.com/byl/contact
Information About Us
2.1 Our Site, is owned and operated by Book Your Lifestyle Ltd., a limited company registered in England under 09392073, whose registered address & main trading address is 35 Kingsland Road, London E2 8AA. We provide business loyalty, reward and related services for our Partner Businesses.
Scope – What Does This Policy Cover?
What Data Do We Collect?
Some data will be collected automatically by Our Site, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of Our Site, We may collect some or all of the following data:
4.2 contact information such as email addresses and telephone numbers;
How Do We Use Your Data?
5.1 All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 6, below.
5.2 We use your data to provide the best possible products and services to you. This includes:
5.2.1 Providing and managing your Account & loyalty scheme;
5.2.2 Providing and managing your access to Our Site;
5.2.3 Personalising and tailoring your experience on Our Site;
5.2.4 Supplying Our products and services to you;
5.2.5 Personalising and tailoring Our products and services for you;
5.2.6 Responding to communications from you;
5.2.7 Supplying you with occasional information such as news & offers, via email or SMS, related to the service that you have subscribed to via Our Site (you may unsubscribe or opt-out at any time by following the unsubscribe link sent in each email, or contacting our data officer (found in the contact section of this document);
5.2.8 You may be supplied with occasional information via email or SMS from the Partner Businesses, such as news and offers related to the services that you have experienced or booked. This is limited to the Partner Businesses that you have made a transaction with and where you are considered a customer, past or present. You will not be contacted by any other Partner Businesses found on Our Sites, nor will your information be shared with any other Partner Businesses (as explained in (6)) (you may unsubscribe or opt-out at any time by following the unsubscribe link sent in each email, or contacting our data officer at (found in the contact section of this document);
5.2.9 Processing transactional information by email relating to the service that you have subscribed to, such as related to loyalty points and rewards
5.3 Analysing your use of Our Site to enable Us to continually improve Our Site and your user experience;
5.3.1 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on Our products and services or that of the business you have subscribed to via their loyalty scheme. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
How and Where Do We Store Your Data?
6.1 We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.
6.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).
6.3 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
6.4 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
Do We Share Your Data?
7.1 We may share your data with the Partner Businesses that you subscribe to for reasons as described in (5). This subscribe occurs when you register, or accessed, the loyalty reward scheme of the Partner Businesses, via Our Site.
7.2 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
7.3 In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
What Happens If Our Business Changes Hands?
8.2 In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
How Can You Control Your Data?
9.1 You can opt out at any time from occasional news and offers sent to you by using the unsubscribe option included in any notification you are sent, or by contacting our data officer at (found in the contact section of this document);
9.2 You have the right to remove your data at any time by contacting our data officer (found in the contact section of this document). Removal of your personal information will mean all services that you subscribe to via Our Site, such as the loyalty scheme, will cease to operate, as your data will not exist in our systems;
9.3 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Your Right to Withhold Information
10.1 You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £10. Please contact Our data officer (found in the contact section of this document).
What Cookies Do We Use and What For?
12.2 By using Our Site you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for analytics. For more details, please refer to section 5, above, and to section 12.6 below. These Cookies are not integral to the functioning of Our Site.
12.3 All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law.
12.4 Before Cookies are placed on your computer or device, you will be shown a “cookie acceptance bar” found in the footer requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
12.5 Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
12.6 The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
12.7 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
12.8 You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
12.9 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
> If you wish to contact the data officer, please email email@example.com.